Last updated: April 01, 2023
Thank you for taking service from The New Angle (A Crestinn Digital Private Limited Brand).
The New Angle undertakes all projects under the scope of objectives that determine
the direction / route followed by the project.
All Web Design / Web Development / Mobile Application
Development / Digital Marketing/ Consultancy Services/ Maintenance of a website are carried out and accepted
after total
analysis and creation of a complete scope document, in order to ensure that our teams have full
understanding of the
work needed to be done, eliminating possibilities of any project cancellation / reversal /
dispute.
Since The New
Angle and the client understand that there is work involved to achieve every milestone of the project
and completion of every module, a refund would not be possible for the work once assigned to
us.
Payments for
custom design projects / above services are made to us in increments by client is non-refundable. If a
project is
canceled or postponed, all charges paid are retained by The New Angle and if applicable, a fee for
all work
completed beyond what was already paid for shall be paid by the client.
If we receive a
chargeback or payment
dispute (i.e. Razorpay/PayPal/Payumoney Dispute) from a credit card company or bank or any online
payment platform,
your service and/or project will be suspended without notice. A $50 chargeback fee (issued to recover
fees passed on
to us by the credit company), plus any outstanding balances accrued as a result of the chargeback(s)
must be paid in
full before service is restored, files delivered, or any further work is done. Instead of issuing a
chargeback,
contact us to address any billing issues. Requesting a chargeback or opening a PayPal dispute for a
valid charge
from us is fraud, and is never an appropriate or legal means of obtaining a refund. Please read and make
sure you
fully understand our refund policy prior to making a payment.
We are willing to work with you and
after
getting confirmation from your side, we immediately take action on it and send your work in progress.
Therefore, if
you take your steps back after confirmation, so, the amount you have already paid is non-refundable. We
interact
with our clients and do our best to solve all their queries and start work after their approval,
therefore, there is
no provision for any kind of refund. We clearly mentioned that the paid amount is non-refundable in any
circumstance.
Please read and make sure you fully understand our refund and cancellation policy
prior to
making a payment. Should you have other questions about our policies, feel free to contact us.
If you have any questions about our Returns and Refunds Policy, please contact us:
By email: [email protected]
By Mobile: +91 9024325912